ScamSplain

Locksmith Bait-and-Switch (Fake Local Number)

A fake 'local' locksmith advertises a low price, then drills your lock unnecessarily and demands a much higher on-site payment.

Think a message like this reached you? You can check it right now.

What this scam is

When you're locked out and search for a locksmith, scam operators appear with local-looking listings and cheap quotes (like '$19 service call'). The technician who arrives is often unqualified, claims your lock must be drilled and replaced (usually unnecessary), and then demands a far higher price in cash or card on the spot, when you're stranded and vulnerable. Verifying a real local locksmith in advance and confirming the total price before work are the defenses.

What it usually looks like

  • A 'local' locksmith with a very low advertised price.
  • An unmarked vehicle and no verifiable business.
  • A claim your lock must be drilled/replaced.
  • A much higher price demanded on-site.

Common warning signs

  • A quoted price that balloons on arrival.
  • Unnecessary drilling of a standard lock.
  • No business name, license, or ID.
  • Cash/card demanded while you're stranded.

Example wording scammers use

$19 service call! (On arrival: 'This lock has to be drilled — that'll be $350 cash.')
We're the closest locksmith; pay now so we can start.

These are illustrative examples written by ScamSplain, not real messages.

What the scammers want

  • An inflated on-site payment.
  • To do unnecessary, costly work.
  • To exploit a lockout emergency.

What to do

  • Find and save a reputable local locksmith before you need one.
  • Get the full price and business name/license before work starts.
  • Question any demand to drill a standard lock.
  • Ask for ID and an itemized bill.

What to do if you already responded

  • Dispute inflated charges with your card issuer.
  • Report the operator to your state AG/BBB.
  • Report at reportfraud.ftc.gov.

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