Address Verification Redelivery Scam
A text or email claims a delivery failed because your address could not be verified, and asks you to 'confirm' it — really to capture your address and card details.
Think a message like this reached you? You can check it right now.
What this scam is
You get a message that looks like it is from a delivery company saying your package could not be delivered because your address needs verifying. It links to a page that asks for your full address and, on the next screen, a card number for a tiny 'redelivery fee.' The page is fake and everything you type is stolen. The scammers count on you having ordered something recently, so the message feels plausible.
What it usually looks like
- A message about a delivery you cannot quite place, asking you to 'confirm your address.'
- A link that is not the carrier's real website.
- A small redelivery or verification fee at the end.
- Pressure to act within a day or two before the package is 'returned.'
Common warning signs
- A real carrier does not text you a link to re-enter your address and card.
- The web address is misspelled or uses an odd ending.
- You are asked for card details to 'verify' an address.
- The greeting is generic and the grammar is off.
Example wording scammers use
“USPS: We could not deliver your parcel — your address is incomplete. Confirm here within 24h: usps-verify-delivery.info”
“FedEx: Address verification required to release your package. Update now to avoid return.”
These are illustrative examples written by ScamSplain, not real messages.
What the scammers want
- Your home address and personal details.
- Your card number, captured behind a small 'fee.'
- Enough information to charge you or sell your data later.
What to do
- Do not tap the link.
- Go to the carrier's real website yourself and enter the tracking number.
- If you are expecting a package, check the order confirmation from the store instead.
- Delete the message and block the sender.
What to do if you already responded
- If you entered your card, call the number on the back of the card and report it.
- Watch for small 'test' charges followed by larger ones.
- Report it at reportfraud.ftc.gov.